FAQs & Warranty

FAQs & WARRANTY

General

If you are having difficulties, make sure that the hidden camera is near your Wi-Fi router. Your Wi-Fi security should be WPA or WPA2 and not WEP. Also, close your smartphone’s VPN. Contact us if you need further assistance.

If you’ve forgotten the password, simply reset the device. Go to the technical section>how do I reset my camera

At the back of the device, you will find a diode. It will turn-on when you plugged the device to a power source. It will automatically turn-off if it’s completely charged.

Depending on the battery left on the hidden camera, it can take up to four hours to completely charge.

The device can’t be used for audio recording.

Unfortunately, the hidden camera has no radio. You can, however, connect it to your smartphone and use the product as a Bluetooth speaker.

The hidden camera’s battery capacity is 3000mAh.

You can insert up to 128GB MicroSD

Yes, you can. You will have to download the app and adjust the settings from there.

As long as the device is plugged into a power supply. The battery can only power the camera for 3 to 4 hours.

The camera’s viewing angle is 140 degrees.

The camera comes with its own app called LookCam. This mobile is an app available on PlayStore and App Store.

Technical

If you are having difficulties, make sure that the hidden camera is near your Wi-Fi router. Your Wi-Fi security should be WPA or WPA2 and not WEP. Also, close your smartphone’s VPN. Contact us if you need further assistance.

If you’ve forgotten the password, simply reset the device. Go to the technical section > how do I reset my camera

To reset the camera, simply press the “reset” button until you see the device’s led light blinking. Then, let go. Wait for at least a minute, and you’ve successfully reset your camera.

The default password is 123456. You can change it via app.

  1. Remove the hidden camera from the packaging.
  2. Open the battery cover at the back, and remove the battery
  3. Carefully remove the plastic protection.
  4. Install the battery again and battery cover.
  5. Press the power button of the device.Your Content Goes Here
  1. Locate the “SET” key. Press it once.
  2. Use the UP and DOWN keys to set the hour.
  3. Press the “SET” key again.
  4. Again, use the UP and DOWN keys to set the minute.
  5. Press the “SET” key if the time is already set.
  6. Note: To set 12-hour or 24-hour modes, simply press the “UP” key while in time display mode.
  1. Turn on the hidden camera.
  2. From your smartphone settings, turn on Bluetooth.
  3. Connect to “Liza.”
  1. Download and install the LookCam app. It’s available on Android and iOS devices.
  2. Turn on your camera. Go to your smartphone’s Wi-Fi settings and connect to “D00*****”
  3. Once successfully connected, open the LookCam app. Click the magnifier icon. This will prompt the app to search for the camera. Once located, tap the camera.
  4. From the homepage of the app, choose the camera. You will be prompted to change the password. If you are going to change the password, choose OK and follow the instructions. `
  5. Select “Device Settings” and then “WiFi Config.”
  6. Enter your home or office’s Wi-Fi name and password.
  7. Wait for the device to reboot.
  8. Click the camera. You can now view the camera from your smartphone.
  1. Open the LookCam app from your smartphone.
  2. Select “Device Settings” and then “WiFi Config.”
  3. Enter your home or office’s Wi-Fi name and password.
  4. Wait for the device to reboot.
  5. Click the camera. You can now view the camera from your smartphone.

Returns and Refund

We offer 30-day refund policy upon purchase.

Warranty and Manual

Please fill out the form below.

 

This will allow us to register in the system and allow you to use the 2-year warranty.


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