If you have already followed the steps on how to Connect the Camera to Your Wi-Fi but unable to still connect, kindly check the following:

1. Make sure that the hidden camera is near your Wi-Fi router.

2. Your Wi-Fi security should be WPA or WPA2 and not WEP.

3. Close your smartphone’s VPN.

After you have confirmed that it is none of the above or you need guidance on how to verify these, please reach out to us. 

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Still need assistance?

Please click the button to send an email to Neolavish Customer Support. We will reply to you within 24 to 48 hours.
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